Make It as Easy as Possible for
Customers to Pay.
Friction is the enemy of on-time payment. When a customer has to log in somewhere, find their invoice, and figure out how to pay, half of them give up. AR Collect puts a unique, secure payment link in every reminder. Click, pay, done.
Instant payments with zero friction.
Every payment link is unique to the invoice and the customer. When clicked, it takes the customer straight to a branded payment page showing the invoice details and payment options.
Payments are processed securely and reconciled automatically with your accounting software. Your team gets notified. The reminder sequence stops. Everything is logged.
Secure unique payment link per invoice
Embedded in every automated reminder email
Branded payment page with your logo and colors
Mobile-friendly payment flow
Multiple payment methods supported
Automatic payment reconciliation with your accounting software
How a construction subcontractor reduced payment friction with
one-click links
The challenge: A specialty electrical subcontractor was getting paid late consistently, even by clients who acknowledged the invoice was correct. The common feedback: the payment process was too complicated. Clients had to log into a separate portal, find the invoice, and navigate a multi-step payment process.
The solution: After enabling AR Collect payment links, every reminder included a single click-to-pay button. Clients landed on a branded page showing exactly what they owed with a streamlined payment flow. The subcontractor saw payment times drop immediately.
43%
Faster average payment
98%
Mobile-friendly completion rate
-60%
Reduction in payment friction complaints
Frequently Asked Questions.
Q: What options does AR Collect provide for Online Payments?
AR Collect connects to QB Payments, and also connects to alternative payment gateways. Your customers can easily make batch payments for multiple invoices. You receive a detailed remittance advice for payments made, and invoices are automatically marked as paid on the back-end.
Q: How does AR Collect handle partial payments against an invoice?
When a partial payment is recorded in your connected accounting software, AR Collect updates the outstanding balance for that invoice automatically. Reminder sequences continue for the remaining amount. The payment is logged in the communication history and visible to your team alongside any notes on the account.
Q: How does the payment link in a reminder email work?
Each reminder email includes a unique, secure payment link tied to that specific invoice. When the customer clicks it, they land on a branded payment page that shows the invoice details and outstanding amount. They select their payment method and complete the transaction. Payment is processed and reconciled back to your accounting software automatically.
Q: Is the payment link unique to each invoice and each customer?
Yes. Every payment link is unique. It is tied to a specific invoice, a specific customer, and a specific amount. It cannot be used to pay a different invoice or by a different customer. The link also becomes inactive once payment is made.
Q: What payment methods do customers have available when they click the payment link?
AR Collect supports multiple payment methods through its payment processing integration. The specific methods available depend on your configuration and region. Contact our team for the current list of supported payment gateways for your market.
Q: Can a customer use a payment link to pay multiple invoices at once?
Yes. The customer payment portal, accessible from the payment link, allows customers to view all their outstanding invoices and select multiple ones for payment in a single transaction. This reduces friction significantly for customers with more than one overdue invoice.
Q: Does AR Collect have an option to Auto Pay invoices that are due for payment?
Yes – you can set up Auto Pay that applies not just to recurring invoices – but to all invoices in any chosen customer group: you just set the specific rules for auto payment for any given customer group, and the invoice is automatically paid on the due date. Your customers would first need to accept the Auto Pay option on the AR Collect portal.
Q: Does AR Collect support surcharging/ adding a convenience fee for credit card payments?
With the AR Collect portal, you can add a convenience fee (surcharging) to card payments, or offer an alternative payment option via ACH/eCheck.
Q: Does the payment link work on mobile?
Yes. The payment page is fully mobile-optimized. Customers can complete payment from any device including smartphones and tablets. Given that many customers check email on their phones, this is essential for conversion.
Q: How long does it take for a payment to appear in my accounting software after a customer pays via the link?
Payment reconciliation happens automatically. The speed depends on the payment method and your payment processor’s settlement times. The payment record typically appears in your accounting software within the same business day for most payment methods.
Q: What happens if a customer disputes the invoice amount before paying via the link?
If a customer contacts you about a dispute, you can pause the reminder sequence for that invoice and log the dispute details in the invoice-level notes. The payment link remains inactive until you resolve the dispute and restart the sequence or send a corrected invoice.
Q: How do I start a free trial of AR Collect?
You can start directly through the QuickBooks App Store, the Xero App Marketplace, or at arcollect.net. No credit card required. Setup takes under two minutes and you have full access to every feature for 30 days from the moment you connect your accounting software.
Q: Does the free trial include everything, or are some features locked?
The 30-day free trial is unrestricted. Every feature is available including automated reminder sequences, structured notes, the customer payment portal, real-time reporting, workflow automation, and all accounting software integrations. You are not testing a lite version. You get the full product.
Q: What additional features does AR Collect offer for Online Payments?
If you would like a demo relating to Online Payment features, please email support1@arcollect.net Or call 646 453 0085
